Privacy Policy

 1. Information Collection

 

We collect personal information from you when you register on our site, place an order, fill out a form, or interact with us in other ways. The types of information we may collect include:

· Personal Information : Name, email address, mailing address, phone number.

· Payment Information : Credit card number, billing address, payment method.

· Account Information : Username, password, purchase history, preference settings.

· Usage Information : IP address, browser type, access times, pages viewed, referring/exit pages, click data, and other similar information.

 

 2. Information Use

 

We use the information we collect for various purposes, including:

· Processing Transactions : To process your orders, payments, and deliver products or services.

· Customer Service : To respond to your inquiries, requests, and complaints.

· Service Improvement : To improve our website, products, and services based on your feedback.

· Sending Notifications : To provide updates on order status, product updates, and promotional offers.

· Personalized Experience : To customize content and product recommendations based on your interests and purchase history.

· Marketing : To send you relevant product information, promotional offers, and market research invitations (if you opt-in).

 

 3. Information Protection

 

We are committed to protecting your personal information and implement the following measures:

· Data Encryption : We use SSL (Secure Sockets Layer) technology to encrypt sensitive information during transmission.

· Access Control : Only authorized personnel have access to personal information, and only on a need-to-know basis.

· Secure Storage : We store information on secure servers and implement physical, electronic, and procedural safeguards.

 

 4. Information Sharing

 

We do not sell, trade, or otherwise transfer your personal information to outside parties except as follows:

· Service Providers : Third-party service providers who assist us in operating our business (e.g., payment processing, order fulfillment, email delivery) and who agree to keep this information confidential.

· Legal Requirements : We may disclose information to comply with legal requirements, such as responding to a subpoena, court order, or other legal process.

· Protection of Rights : To protect our rights, property, or safety, or the rights, property, or safety of our users or the public.

 

 5. Third-Party Links

 

Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.

 

 6. Use of Cookies

 

We use cookies and similar technologies to enhance your experience, including:

· Remember Preferences : To save your preferences and settings.

· Analytics and Statistics : To collect and analyze website traffic and usage data.

· Advertising : To deliver relevant ads based on your interests.

 

 7. Privacy Policy Changes

 

We reserve the right to update this privacy policy at any time. Changes will be posted on this page and the effective date will be updated. By continuing to use our website after changes are posted, you agree to the revised policy.

 

 8. Your Rights

 

You have the right to access, correct, delete your personal information, and restrict or object to certain data processing activities. You can exercise these rights by contacting us using the information below.

 

 9. Contact Us

 

If you have any questions or concerns about our privacy policy, please contact us:

· Phone: +86 13553830253

 

We have also set up a dedicated department for personal information protection, which you can contact at

[woodstovejesse@gmail.com] (please indicate that it is related to the platform and explain the specific facts). Please note that we may not respond to questions that are not related to this policy or your personal information rights.


Contact Info
Marketing Center: 7th Floor, Building D, Juda Industrial Park, Nancheng City, Dongguan City R & D
Production Factory: Dongguan Qingxi Town technology Road No. 5
Agent consulting telephone: +86 13553830253
Agent consultation email: woodstovejesse@gmail.com
Customer service hotline: 8617683213962
Customer service email: weiwoodstove@gmail.com
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